Reviews

 I had water damage from the washing machine that was hidden behind dry  wall, and contacted Royal for repair and remediation. They were very  professional and prompt, and had a quote and remediation plan within 48  hours. The treatment was extended another day because the extent of the  damage was worse than expected. Possibly the best part was Royal  contacted my insurance company directly, and aside from paying an  initial small deposit, dealt with payment entirely through my insurance  company, even when it took 2+ weeks to receive the full payment. Royal  also checked in consistently over the month after the work was finished  to ensure their work was well done and clearly take a lot of pride in  their craft. They even refunded me my initial deposit, which I  completely forgot about, as it wasn't applied toward the project after  receiving full payment from my insurance company. I don't know why this  surprised me the most, but the honesty and professionalism has made me a  Royal customer for life. Every step of the process was well  communicated, no decisions were made without consulting me first, and I  truly feel Royal had my best interest in the mind the entire time. I  can't recommend Royal enough! Thank you!

I was extremely satisfied with Royal Water Damage Restoration. They  helped me after I had an issue with a frozen pipe. They worked on moisture decontamination and mold removal. They also replaced damaged  flooring and walls.  Their staff was phenomenal, and I thank them for  the service they provided. They were willing to go above and beyond for  me. I called them and let them know about my situation and they were  immediately on the job. They were compassionate and I felt they truly  cared about my situation.  The foreman was an excellent asset to the company. He had a great attention to detail. He was extremely knowledgeable, and explained everything throughout the process. He was very dedicated to his craft, and made me feel comfortable with the  service. I would highly recommend them. 

I found myself in quite a stressful situation when a pipe burst soaking  entire floor and ruining sheet rock below. Royal was at my house within  an hour assessed the situation and took care of all.  Excellent service,  kindness, explanations of all procedures and a phone call each day of  the process to check in on my satisfaction. I would highly recommend  Royal to anyone with water damage. They are in addition lovely people. 

Performed a great job. Royal Water Damage showed up on time (Vasile & Wayne), examined the home for water damage. Explained where the  water damage was & exactly what needed to be done to correct/dry out  the wet areas. After they made sure I understood the process, they  immediately went to work. 

 Royal personnel - polite, courteous, knowledgeable, explained what they  would accomplish in detail. Dried carpet and cleaned it to our  satisfaction. We're very satisfied with Royal and would recommend their service to anyone 

 Great service. Prompt and thorough. They will always be my first call  for service. Thanks Guys for coming to the rescue when we had a sewage flood. Great customer service!!!!! 

 Paul Glants and his team made what could have been a really terrible  situation almost pleasant. They exceeded my expectations by leaps and  bounds. The team was pleasant and courteous and they protected the other  areas of my house. I have already recommended you twice to co workers  and I just met Paul less than three hours ago! Super highly recommend  Royal Water!!!