I was extremely satisfied with Royal Water Damage Restoration. They helped me after I had an issue with a frozen pipe. They worked on moisture decontamination and mold removal. They also replaced damaged flooring and walls. Their staff was phenomenal, and I thank them for the service they provided. They were willing to go above and beyond for me. I called them and let them know about my situation and they were immediately on the job. They were compassionate and I felt they truly cared about my situation. The foreman was an excellent asset to the company. He had a great attention to detail. He was extremely knowledgeable, and explained everything throughout the process. He was very dedicated to his craft, and made me feel comfortable with the service. I would highly recommend them.
I found myself in quite a stressful situation when a pipe burst soaking entire floor and ruining sheet rock below. Royal was at my house within an hour assessed the situation and took care of all. Excellent service, kindness, explanations of all procedures and a phone call each day of the process to check in on my satisfaction. I would highly recommend Royal to anyone with water damage. They are in addition lovely people.
Performed a great job. Royal Water Damage showed up on time (Vasile & Wayne), examined the home for water damage. Explained where the water damage was & exactly what needed to be done to correct/dry out the wet areas. After they made sure I understood the process, they immediately went to work.
Royal personnel - polite, courteous, knowledgeable, explained what they would accomplish in detail. Dried carpet and cleaned it to our satisfaction. We're very satisfied with Royal and would recommend their service to anyone
Great service. Prompt and thorough. They will always be my first call for service. Thanks Guys for coming to the rescue when we had a sewage flood. Great customer service!!!!!
Paul Glants and his team made what could have been a really terrible situation almost pleasant. They exceeded my expectations by leaps and bounds. The team was pleasant and courteous and they protected the other areas of my house. I have already recommended you twice to co workers and I just met Paul less than three hours ago! Super highly recommend Royal Water!!!